Privacy Policy

Mandy Witters Coaching, LLC (“I,” “me,” “my”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, store, and protect your information when you use my website and services.

1. Information I Collect

Information You Provide Directly

I collect information you voluntarily provide when you:

• Fill out contact forms or inquiry forms
• Subscribe to my newsletter or email list
• Purchase coaching services or digital products
• Communicate with me via email
• Register for retreats, group programs, or events

This information may include:

• Name
• Email address
• Phone number (if provided)
• Payment information (processed securely through Square)
• Any information you share in your messages or inquiries

Information Collected Automatically

When you visit my website, certain information is collected automatically:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• General location information (city/state level)

This information is collected through cookies and similar tracking technologies.

2. How I Use Your Information

I use your information to:

• Provide coaching services and support
• Process payments and manage transactions
• Send you newsletters, updates, and marketing communications (with your consent)
• Respond to your inquiries and requests
• Improve my website and services
• Analyze website traffic and user behavior
• Comply with legal obligations

3. Third-Party Services

I use the following third-party services that may collect and process your information:

Substack

I use Substack to send my newsletter and manage subscriptions. When you subscribe via the link on this site, you sign up on Substack and your information is held by Substack. Substack's privacy policy can be found at: https://substack.com/privacy

Square

I use Square to process payments for coaching services and products. Square collects and processes payment information securely. I do not store your full credit card information. Square's privacy policy can be found at: https://squareup.com/us/en/legal/general/privacy

Google Analytics

I use Google Analytics to understand how visitors use my website. Google Analytics collects information such as pages visited, time on site, and traffic sources. This helps me improve the website experience. Google's privacy policy can be found at: https://policies.google.com/privacy

Vercel

My website is hosted on Vercel, which may collect technical information about your visit. Vercel's privacy policy can be found at: https://vercel.com/legal/privacy-policy

4. Cookies and Tracking Technologies

My website uses cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and performance
• Provide personalized content
• Enable essential website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the website.

Types of Cookies Used:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help me understand how visitors use the website (Google Analytics)
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

5. How I Share Your Information

I do not sell, rent, or trade your personal information to third parties.

I may share your information:

• With service providers who help me operate my business (Substack, Square, Google Analytics, Vercel)
• When required by law or to respond to legal processes
• To protect my rights, property, or safety, or that of others
• With your explicit consent

6. Data Security

I take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage method is 100% secure. While I strive to protect your information, I cannot guarantee absolute security.

Payment information is processed through Square's secure payment system and is subject to PCI-DSS security standards.

7. Data Retention

I retain your personal information for as long as necessary to:

• Provide you with services
• Comply with legal obligations
• Resolve disputes
• Enforce my agreements

When you unsubscribe from my email list, your information is removed from active marketing lists but may be retained for legal and record-keeping purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You can request a copy of the personal information I hold about you.

Right to Correction

You can request that I correct inaccurate or incomplete information.

Right to Deletion

You can request that I delete your personal information, subject to certain legal exceptions.

Right to Opt-Out

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or contacting me directly.

Right to Data Portability

You can request a copy of your information in a commonly used format.

Right to Object

You can object to the processing of your information for certain purposes.

To exercise any of these rights, please contact me at Mandy.Witters@Gmail.com.

9. Children's Privacy

My services are not directed to individuals under the age of 18. I do not knowingly collect personal information from children. If I become aware that I have collected information from a child, I will take steps to delete that information promptly.

10. International Users

My website and services are operated in the United States. If you are accessing my website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (note: I do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact me at Mandy.Witters@Gmail.com.

12. European Union Privacy Rights (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

The legal basis for processing your information includes:

• Your consent (for marketing communications)
• Performance of a contract (for providing services)
• Legitimate interests (for improving my services and website)

To exercise these rights or for questions about GDPR compliance, contact me at Mandy.Witters@Gmail.com.

13. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. I encourage you to review this Privacy Policy periodically.

14. Contact Me

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact me:

Email: Mandy.Witters@Gmail.com

Business Name: Mandy Witters Coaching, LLC

By using my website and services, you acknowledge that you have read and understood this Privacy Policy.