Terms and Conditions

1. Acceptance of Terms

By accessing and using this website and/or engaging in coaching services with Mandy Witters Coaching, LLC (“the Coach,” “I,” “me”), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this website or engage in services.

2. Nature of Coaching Services

Coaching is not therapy, counseling, or medical treatment. The services I provide are integration coaching, which involves:

• Supporting you in processing and integrating transformative experiences
• Providing tools and frameworks for personal development
• Offering accountability and reflection
• Guiding embodiment and somatic practices

Coaching does not include diagnosis, treatment, or cure of any mental health condition. If you are experiencing a mental health crisis, please contact a licensed mental health professional or emergency services.

3. Client Responsibilities

By engaging in coaching services, you agree to:

• Take full responsibility for your own choices and actions
• Communicate honestly and openly
• Arrive prepared for sessions and complete any agreed-upon practices
• Inform me of any relevant health conditions, injuries, or physical limitations
• Seek appropriate professional help for medical or mental health issues
• Be 18 years of age or older

4. Confidentiality

I treat all client information as confidential. Information shared in one-on-one coaching sessions will not be disclosed to third parties without your consent, except as required by law or when there is a credible threat of harm to yourself or others.

In group programs, I expect all participants to maintain confidentiality regarding what is shared in the container. However, I cannot guarantee that other participants will honor this commitment. Please use discretion when sharing in group settings.

5. Payment Terms

• Payment is due as specified in your coaching agreement or at checkout for products
• All payments are processed securely through Square
• Prices are listed in USD
• Payment plans, when available, must be completed as agreed

6. Cancellation and Rescheduling

• Please provide at least 48 hours notice for session cancellations or rescheduling
• Sessions cancelled with less than 48 hours notice may be forfeited
• No-shows are considered forfeited sessions
• I reserve the right to reschedule sessions with reasonable notice
• For retreats and group programs, specific cancellation policies will be outlined in your event agreement

7. Refund Policy

Please see our separate Return Policy for details on refunds for coaching containers and digital products.

8. Remote Services & Technology

Services may be provided online via Zoom or other video platforms. By participating in remote sessions, you agree to:

• Ensure you have a private, quiet, interruption-free space for sessions
• Maintain a stable internet connection
• Take responsibility for your own technical setup

Technical difficulties do not constitute grounds for refunds, but I will work with you to reschedule sessions affected by significant technical issues.

9. Physical Practices & Health Considerations

Coaching may include somatic practices, movement, breathwork, and other embodied modalities. By participating, you acknowledge that:

• You should consult with a healthcare provider before beginning if you have any injuries, chronic conditions, are pregnant, or have any health concerns
• You participate in all physical practices at your own risk
• You will inform me of any physical limitations, injuries, or health conditions that may affect your ability to participate safely
• You will honor your own body's limits and communicate if any practice feels unsafe or inappropriate for you
• I reserve the right to modify or exclude certain practices based on individual needs and safety

10. Group Programs & Retreat Services

For group coaching programs and retreat experiences:

• Specific event details, schedules, and policies will be outlined in your event registration agreement
• Cancellation and refund policies for retreats may differ from one-on-one sessions
• All participants are expected to treat each other and facilitators with respect
• Disruptive or harmful behavior may result in removal from the program without refund
• While I facilitate a confidential container, I cannot control what other participants share outside the group

11. Recording Policy

Sessions may not be audio or video recorded without explicit written consent from both parties. I may take notes during or after sessions for continuity of care and session planning.

12. Intellectual Property

All content on this website, including text, images, frameworks, and materials provided during coaching, is the intellectual property of Mandy Witters Coaching, LLC. You may not reproduce, distribute, or create derivative works without explicit written permission.

13. Limitation of Liability

Coaching services are provided “as is.” I make no guarantees about specific outcomes. You agree that I am not liable for any direct, indirect, incidental, or consequential damages arising from your participation in coaching services or use of this website.

14. Termination of Services

Either party may terminate the coaching relationship at any time with written notice. I reserve the right to discontinue services if:

• Client behavior is abusive, disrespectful, or harmful to me or others
• I determine that continuing the coaching relationship would not serve the client's best interests
• The client requires a level of support beyond the scope of coaching services

Termination does not automatically result in refunds. Please refer to the Return Policy for details.

15. Changes to Terms

I reserve the right to modify these terms at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of services after changes constitutes acceptance of the modified terms.

16. Governing Law

These terms are governed by the laws of the State of Texas, USA. Any disputes will be resolved in the courts of Travis County, Texas.

17. Contact

Questions about these terms? Contact me at Mandy.Witters@Gmail.com

Acknowledgment: By using this website or engaging in services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.